Introduction:
We respect individual privacy and value the trust of our customers and partners, taking our responsibilities with regard to the security of these same data very seriously. This privacy policy explains what your personal data was collected, how and for what reasons we use it, to whom we disclose it and how we protect your privacy.
1) Who is responsible for processing your data?
Our company is responsible for processing of your personal data, by automated means or not, from its collection, organization, conservation to elimination.
This company knows and complies with the rules laid down for processing of personal data.
Because we take seriously the importance of the privacy of the data we process, you can always contact us to request all information about the processing of your personal data.
We inform you that we do not have a subcontractor for the purposes of data processing nor do we provide the same to other entities.
2) What information do we collect about you?
Our company only collects and processes your personal data such as your name, address, telephone number, e-mail address and others, when they are directly provided by you, either by completing a contact form, namely: Name, Address, Mobile, E-mail, among others..
3) How and why do we use your personal data?
We use your personal data to:
•Execution and fulfillment of our pre-contractual and contractual obligations, namely responding to your requests, scheduling services and interventions, granting contractual guarantees.
•Fulfill our legal obligations, namely for the purposes of legal guarantee and to be able to be contacted to carry out marketing campaigns aimed at the dissemination of new products and brands.
In order to comply with these pre-contractual, contractual and legal obligations, namely: Manage your relationship with our company and guarantee the quality standards applicable to the contracted service, including the management and response to queries and complaints due to the attention service to the client;
On the other hand, in order to ensure that your requests are properly followed up as well as to guarantee you the best possible assistance, your personal data may also be shared with our suppliers or service providers in strict compliance with legal or contractual obligations, provided that the our company guarantees that such entities are also equipped with technical and organizational measures to guarantee the full protection of your personal data and that they will only process your data for full compliance with the purposes inherent to the execution of the contract.
•Communicate and manage our contractual relationship with you, and you may be contacted for administrative and/or operational reasons.
•Personalize and improve your customer experience, being able to be contacted to carry out Satisfaction Surveys about our services and products.
•Inform you of offers that you might like, if you have indicated that you want to receive them, for example, when you fill in a contact form or purchase a service or product. If you do not mind receiving marketing communications, we may provide you with news from us, such as new offers, new campaigns and new products and services that you may like.
If you do not want to receive marketing communications from us, you can tell us that at any time, expressing your preference not to receive marketing communications to the email info@coworking4400.pt
Our company undertakes with you not to use the information relating to your personal data for any purpose other than those described above.
4) How do we keep your personal data safe?
We have implemented technical and organizational measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access to them.
Your personal data will be processed and kept for a period of up to 10 years from the date of the last purchase of a service, notwithstanding that this period may be extended as a result of new contact requests from these entities.
Notwithstanding the foregoing, your data will be kept properly blocked for the duration corresponding to any responsibilities arising from the performance of the contract or for the fulfillment of other legal obligations.
5) What are your rights?
You have the right, whenever you want and free of charge, to ask our company to:
. Access the data you have provided to us
. Request rectification of your data
. Request the deletion of your data
. Request the limitation of the processing of your data
. Oppose the processing of your data
Note, however, that if there is a rule or legally imposed obligation that overrides these rights, our company will respond to the impossibility of executing the request, indicating the respective grounds.
If you consider that your data is not being processed in accordance with applicable legislation, namely European and national, we remind you that you have the right to file a complaint with a supervisory authority, namely the CNPD, according to the data below:
National Data Protection Commission – CNPD
To exercise any of the aforementioned rights or for any further clarification on the processing of your personal data, send an email to info@coworking4400.pt
